After a Software application or a software product is developed, no matter who developed it or where it was developed , when in use it becomes an essential part of a client’s business. It is vital that the software system be efficiently maintained and related issues quickly resolved. The applications must remain functional and ready to address and support new opportunities and business needs.
Algol’s technical analysts are trained in software support and maintenance as well as in analyzing the problem and taking a focused and structured approach to solving critical and time sensitive issues.
Minimizing Software down-time is the main purpose of software maintenance procedures. Algol’s software experts maintain very high average availability of software applications, this translates to less downtime per year for maintenance procedures and other issues. Regular maintenance procedures expense are decreased through:
Elimination of defects
Our experience in up to date programming technologies and products
Knowledge of existing software solutions
Recommendations for software improvement, including calculations of upgrade costs and outcome
Selection of the most effective software monitoring tools for the current software solution
Optimization of maintenance methods for the specific software solution
Environment configuration
Software solution deployment
Backup configuration
Software system monitoring ( as per SLA)
Daily: software system status
Weekly: backup status check and analysis of software logs and resource usage trends
Monthly: critical security patches and upgrades
Algol Semantics provides its customers with full-cycle services from analysis and development to support and maintenance. We assume complete responsibility for the developed software solution and provide reliable software support and maintenance infrastructure for the our customers mission critical software applications.
