BSL has a standard, documented change control process to ensure that changes are made within a project in a consistent manner .

The steps within the overall process can be grouped into the following categories:

• Change Initiation - Change request is logged in the change request form
• Change Evaluation and Approval - Change request is analyzed by a review team for its impact on schedule, effort, cost, other items affected.
• Change Acceptance and Authorization - If it's a valid request, Project Manager takes approval for the change from the client as well as from other departments which might get affected.
• Change Implementation and Verification - Project manager assign the changes to the development team members. The assigned team member performs the set of activities defined within the appropriate section of the process (e.g., requirements, analysis & design, implementation) to make the changes requested. These activities will include all normal review and unit test activities as described within the normal development process.